
Questions, answered.
Pricing, parts, warranties and what we will and won't take on. If something isn't here, call the shop and ask.
General
What brands of vehicles do you service?
We specialize in all European makes including BMW, Mercedes-Benz, Audi, Volkswagen, Porsche, and exotic brands like Ferrari, Lamborghini, McLaren, Aston Martin, Lotus, and Jaguar. If you own a European vehicle, we can service it.
How experienced are your technicians?
Between them, our technicians have thirty years of experience on European cars. All are ASE Master certified and have trained directly with the European manufacturers, and we run the same dealer-level diagnostic tooling the franchise shops use — PIWIS for Porsche, ODIS for Audi and STAR for Mercedes.
Are your technicians certified?
Yes. ASE Master certification is the top tier of the Automotive Service Excellence programme — it means passing every core test rather than a single speciality, and re-testing every five years to keep it. We also keep up with manufacturer training as the platforms change, which matters more on European cars than most, because the diagnostic software moves every model year.
Do you offer warranties on your work?
Absolutely. We stand behind our work with comprehensive warranties on both parts and labor. Specific warranty terms depend on the service performed.
Pricing & Appointments
How much do you charge compared to dealerships?
Our pricing is typically 30-40% less than dealership rates, while maintaining the same level of expertise and quality. We provide transparent, detailed estimates before any work begins.
Do you provide free estimates?
Yes, we provide free estimates for most services. For complex diagnostics, there may be a diagnostic fee that will be applied toward the repair if you choose to proceed with us.
How do I schedule an appointment?
You can schedule an appointment by calling us at 602.904.9109, emailing info@eurocompgarageaz.com, or filling out our online appointment request form. We'll confirm your appointment within 24 hours.
Do you offer same-day service?
We do our best to accommodate urgent repairs and can often provide same-day service depending on our current schedule and the complexity of the work needed. Call us to check availability.
Services
What types of services do you offer?
We offer comprehensive services including routine maintenance (oil changes, brake service, fluid changes), diagnostics, engine repair, transmission service, suspension work, performance upgrades (ECU tuning, turbo upgrades, exhaust systems), pre-purchase inspections, and emergency repairs.
Do you use OEM or aftermarket parts?
We primarily use genuine OEM parts to ensure the best fit and performance. However, we also offer high-quality aftermarket alternatives when appropriate, which can provide cost savings while maintaining quality standards.
Can you perform pre-purchase inspections?
Yes! Our comprehensive 150-point pre-purchase inspection covers all major systems and will identify any current or potential issues before you buy. We'll provide you with a detailed written report of our findings.
Do you offer performance upgrades?
Absolutely. We specialize in performance modifications including ECU tuning, turbo upgrades, exhaust systems, cold air intakes, suspension upgrades, and complete performance packages tailored to your goals.
Maintenance
How often should I service my European vehicle?
Most European vehicles require service every 10,000 miles or annually, whichever comes first. However, this can vary by make, model, and driving conditions. We'll help you establish a maintenance schedule based on your manufacturer's recommendations.
What oil do you use for European vehicles?
We use only premium European-specific oils that meet or exceed manufacturer specifications. Different brands require different oil grades (such as BMW's Long Life oils or Mercedes-Benz approved oils), and we ensure we're using the correct product for your vehicle.
Do I need to service my car at the dealership to maintain my warranty?
No. The Magnuson-Moss Warranty Act protects your right to have your vehicle serviced at an independent shop without voiding your warranty, as long as the work is done properly and appropriate parts are used. We maintain detailed service records for warranty compliance.
What's included in a typical service?
A typical service includes an oil change with manufacturer-specified oil, oil filter replacement, multi-point inspection of all major systems, fluid level checks and top-offs, tire pressure check, and a complimentary vehicle wash. We'll also reset your service indicator.
Diagnostics & Repairs
My check engine light is on. What should I do?
Don't panic! While a check engine light should never be ignored, it doesn't always mean a major problem. Bring your vehicle in for a diagnostic scan. We'll read the trouble codes, diagnose the issue, and provide you with options and pricing before proceeding with any repairs.
How long do repairs typically take?
Simple services like oil changes can be completed while you wait (typically 30-45 minutes). More complex repairs may require several hours to a few days, depending on parts availability and the extent of work needed. We'll provide you with a time estimate when we schedule your appointment.
Do you provide loaner vehicles?
While we don't currently offer loaner vehicles, we can recommend nearby car rental services and work with you to minimize your vehicle's downtime. For extensive repairs, we're happy to discuss alternative transportation options.
What if you find additional issues during service?
We'll always contact you before performing any additional work. We'll explain what we found, why it's important, provide pricing, and let you decide how to proceed. We never perform unauthorized work.
Brands & Specializations
Do you offer BMW repair and service near Tempe?
Yes. EuroComp Garage is a full-service BMW repair shop located in Tempe, AZ, just minutes from anywhere in the Phoenix metro area. We handle everything from routine oil service and brake jobs to complex engine work and performance tuning on all BMW models, including the M series.
Can you service Mercedes-Benz, Audi, and Porsche vehicles?
Absolutely. Mercedes-Benz service, Audi repair, and Porsche maintenance are core to what we do. We use dealer-level diagnostic tools — STAR for Mercedes, ODIS for Audi, and PIWIS for Porsche — so we can perform the same fault-tracing and programming as the franchise dealers, at independent shop rates.
Do you work on exotic cars like Ferrari, Lamborghini, and McLaren?
We do. Our Tempe facility services Ferrari, Lamborghini, McLaren, Aston Martin, Bentley, and Rolls Royce. From scheduled maintenance and brake service to ECU calibration and engine-out work, we have the tooling and experience these cars require.
Is EuroComp Garage a body shop or collision shop?
We are a mechanical repair and performance shop, not a body shop. However, we coordinate collision repair and cosmetic work through vetted body shop partners in the Tempe and Phoenix area. If your European or exotic vehicle needs both mechanical and body work, we can manage the entire process for you.
Do you offer performance and tuning services?
Yes. We offer full performance and tuning services including ECU calibration, exhaust and intake upgrades, forced-induction builds, suspension tuning, and big-brake kits. Every modification is dyno-verified at our Tempe shop, and we provide before-and-after data so you can see the results.
Location & Hours
Where are you located?
We're located at 617 S. McClintock Dr., Tempe, AZ 85281, in the heart of Tempe and easily accessible from anywhere in the Phoenix metropolitan area.
What are your business hours?
We're open Monday through Friday, 9:00 AM to 6:00 PM, and closed on weekends. Please call ahead to schedule an appointment.
What areas do you serve?
While we're based in Tempe, we proudly serve customers throughout the Phoenix metropolitan area including Phoenix, Scottsdale, Mesa, Chandler, Gilbert, Glendale, and Peoria.
Do you offer mobile service or pick-up/drop-off?
Currently, all services are performed at our facility. However, for emergency breakdowns, we can arrange towing services and work with you to get your vehicle to our shop safely.
Still not sure?
Describe the symptom and we'll tell you what it usually means, what it takes to confirm, and what that costs — before you commit to anything.